Information on this page will be updated as we learn more about the COVID-19 virus and new suggestions from Federal and medical institutions.

COVID-19 Information For Families and Friends

It’s important to recognize that the novel coronavirus, or COVID-19, poses a serious threat to older adults (particularly those 80 years of age or older) and those who have underlying health conditions.

For these reasons, we are following federal, state, and global guidelines and restricting visitors to our assisted living community. We are able to make exceptions for extenuating circumstances and end-of-life circumstances. 

We recognize that these measures may be uncomfortable for you, your family, and your loved ones who are staying here with us. There are still ways you can stay in contact with your senior loved ones through this period of uncertainty:

  • Utilize phone and video call services. Our staff can help facilitate these calls.
  • Make sure we have your updated emergency contact information. You can update us through our contact forms.
  • If you have to visit our community, please alert the Cedar Hill staff ahead of time. 
    • We may ask you a series of questions before your arrival. This is to help screen you for symptoms or ailments that could affect our residents.
    • If you are not allowed to enter the building, please understand that this is for the best for your loved ones.
    • If you are allowed into our campus, please be diligent about washing and sanitizing your hands upon entering and throughout your visit.

While we have canceled many events, we are still ensuring that our residents can enjoy the social time and sense of community that they’ve grown to know and enjoy. We are working with staff to set up dining arrangements that place residents at a safe, six-foot distance from each other.

COVID-19 For Residents

We understand that the uncertainty that surrounds the COVID-19 virus might leave you feeling confused, anxious, and scared. Know that we are doing everything possible to keep you safe and comfortable during this period.

In order to keep you healthy and safe, we are following guidelines from the government. This means that visitors like friends and family may not be able to visit during this time. However, we still want you to stay connected.

  • Ask a staff member or healthcare provider about setting up a phone or video call with your friends and family.

To help keep yourself and others safe, here are a few things you can do right now:

  • Wash your hands and use hand sanitizer throughout the day.
  • Cover your coughs and sneezes with your elbow or a handkerchief.
  • Avoid handshakes, hugs, and kisses with others. 
  • Remind others to wash their hands regularly.
  • If you begin to experience a sore throat, coughing, sneezing, or a fever, tell a staff member immediately.

We Are Proactively Responding to the COVID-19 Virus

To better serve our residents and their families, we have assigned each resident one staff person as a main contact and personal representative for non-emergency health situations. This is our way of updating you with information as it comes available, and to ensure that your loved one is being well cared for. If a representative has not reached out to you yet, please contact us immediately.

We will continue to monitor the situation and update this page, our blog, and emails as information becomes available.